You can easily return your order within 14 days of receipt – for any reason. Please ensure the products are unused and in their original packaging so we can issue a full refund.

1. Send us an email either to info@growality.shop with your order number and a note that you would like to return items or via our contact form.
2. We will contact you as soon as possible and send you a return label or further instructions.
3. Pack the products securely and take the package to a shipping location of your choice.

Please note:
You are responsible for the return shipping costs . The amount depends on the shipping provider and the destination country and may be deducted from the refund amount.

Would you like to exchange an item for a different variant or length?
Feel free to write to us directly at info@growality.shop – we will be happy to help you.

Once we receive and inspect your return, we will refund you within 7-10 business days using the original payment method used.
You will be notified by email as soon as processing is complete.

Our customer service is always there for you – personal, fast and solution-oriented:
info@growality.shop